Straight from Blizzard.

"Character with that name already exists"

Shawnwow: What are you doing? Gathering as much information as possible, so that we can be sure of our understanding of both the issue and our fix for it. Thank you for your patience. We recognize that Beta testing is very different than playing a live game.

"Character with that name already exists"

Chuddi: maybe blizzard can take an hour to just unplug and replug the server About the same time you posted this, a Senior Game Producer told me that he wants to restart Beta realms today. Good thinkin’.

"Character with that name already exists"

Hopping onto the most prominent of several threads about this– When reporting an issue like this, please provide the name of the Beta character that you’re locked out of, and if possible, the exact time you were last successfully playing the character (and got disconnected). That will help us narrow

Question on topic shut down

It depends on the thread. Most of the time we try to allow discussions about the game to continue by removing the disruptive posts when we can. Unfortunately, that isn’t always possible, sometimes others in the thread engage a great deal with the disruptive element which make it more difficult simpl

[CS Lounge] Blizzcon is near!

Trïxïe: Can you share the link? I’d love to put a face to the name. I believe it is just about my response to the naming actions that took place on WoW: Forever Beta. Not actually me on a video. If you need a face though, it has been here the whole time:

Wow Forever beta, character stuck under stormwind

Crusade: what is realistically going to change in 6 weeks Well, for one, there will be an unstuck feature enabled in a live version that isn’t available in Beta. Game Masters will also have the ability to see and interact with a character on the live version of WoW: Forever, which is not currently p

World of Warcraft: Midnight Hotfixes - September 21

September 21, 2026 Classes Evoker Fixed an issue preventing Unravel from activating when Fire Breath was cast with Tip the Scales. Fixed an issue where Unravel may not hit all targets struck by Fire Breath. Dungeons and Raids Fixed an issue where following Lindormi’s Guidance in Den of Nalorakk and

A Firm Response unable to progress

Confirming that we implemented fixes for this earlier. The issue was: The event that takes place during “A Firm Response” would become stuck and Windshaper Skyborne on Zephras Isle could not proceed. You’d walk up to talk to Belathaan Brightwish near the Shrine of Akir on Zephras to start the event

World of Warcraft: Forever Revealed at BlizzCon 2026

I just got banned

Discussion of actions on the forums isn’t permitted, but nonetheless - the regulars and MVPs are right. Your best and only option would be an appeal through the support site. I’m going to go ahead and close this down to prevent further discussion/bickering.

Class Tuning Incoming -- September 22

Made the following changes to the original post: DEATH KNIGHT Blood Death Strike damage increased by 15%. Developers’ notes: We are making a small adjustment to the Death Strike damage increase. We are reducing the damage increase to 15%, down from 25% which will still be a buff in single target but

Create a Name of Your Own in WoW: Forever

In World of Warcraft: Forever, every character name is an opportunity to express yourself and establish your identity in Azeroth. With the addition of two names, players have more room to create something personal while keeping each full name unique within a region. That means you may still be able

Choose Your Ruleset in World of Warcraft: Forever

World of Warcraft: Forever is taking a new approach to where and how players begin their journey. Instead of choosing from a long list of realms, players will select a ruleset—Normal, PvP, Roleplaying, or Hardcore—that matches how they want to experience Azeroth. Each option operates as its own larg

Wow Forever beta, character stuck under stormwind

Mesoulholy: its already been 12+ hours so I guess it fixing itself is unlikely. It may still do so after a maintenance period, so there is hope.

Wow Forever beta, character stuck under stormwind

Unfortunately, Support has no involvement with beta, we don’t have tools or systems that allow us to move your character. The system in general should automatically move your character to a safe location, but if it doesn’t, the best I can recommend is start a new character. Definitely submit a bug r

Question about Outlet pricing from Trading Post

That would be the cheaper option if you have the funds. I might have to do that same, but let me know one way or another.

Question about Outlet pricing from Trading Post

I have no idea, Sendy. I think you are only freezing the item, not the price it is at, but I’ve never tested that.

Nebulous Voidcore Bonus Roll not appearing – server-side character review requested

I’m sorry, Apokalypsizf, but that isn’t really something we can provide. We do not individually audit characters. If you feel you have encountered a bug, the best course of action is to report it in the Bug Report forum and/or through the in-game Support menu. I would start by completely resetting y

No Pet Code in Blizzcon Funko Emrrrgl Box

The code doesn’t come in the box if you purchased the Funko from the BlizzCon merch store at the Con. A card with the code should have been given to you when you made the purchase. I don’t know if that is something that CS is able to replace, Quercus.

Suspended from WoW Forever Beta without any reason given

Jebbuush: I have not received an email as to why it happened either You should have received an email with the reason, specifically the name that was selected for your WoW: Forever beta character. The email that I show that was sent includes the name. Check your spam filter/junk folder. Character na

Not sure if its ignorance or negligence but MoP-C and TBC-A urgently await a repsonse

Yekim: silence is the worst possible thing that we could be experiencing right now. Unfortunately, that is often true, as people will fill that silence with all kinds of narratives that don’t always have any basis in reality. Just because World of Warcraft: Forever has been announced doesn’t mean th

Class Tuning Incoming -- September 22

Our tuning pass this week is mostly targeted at low performers across Mythic+, Raid, and PvP. In addition to helping low performers, we are looking at some hero talent disparity to see if we can create a little more competitive balance between the options to better facilitate more gameplay options.

Subscription content question for WoW Forever

So the 6 and 12 month bundles provide the mounts/pets that are listed at the time of purchase. If you maintain an active 6/12 month subscription then you are automatically granted those. Here is the previous one. Which says: Players already on an existing 6-Month or 12-Month recurring subscription p

Subscription content question for WoW Forever

It is possible, but to set expectations, I wouldn’t count on it. Usually versions of a pet/mount are exclusive to that version of World of Warcraft. Future 6 or 12 month bundles may include other pets/mounts that do include WoW: Forever, but I don’t have any knowledge about what might be coming in t

Subscription content question for WoW Forever

Your subscription is technically for Modern World of Warcraft, with an active WoW account you get access to the various other versions, like Classic Era, Burning Crusade Classic Anniversary, Mist of Pandaria Classic and upon launch, World of Warcraft Forever. Any subscription option will work for th

World of Warcraft Forever Collector's Edition - Beta Access

Morren: Purchased the CE through my Battle.net. I haven’t gotten any emails though. Not sure why I need an email when it’s on my launcher. You purchased the physical Collector’s Edition or the digital? I’m not seeing any recent digital orders on this Battlenet account, Morren? If you ordered the phy

Unable to launch WoW Forever

Dasha: We wouldn’t have access to this forum if we didn’t have beta access. Just want to clarify that this discussion forum is accessible by all players with an active WoW subscription. Ínfinite: My entire Blizzard launcher can’t load any content of any game - “Oops! Something went wrong.” I’m not a

We can't install World of Warcraft: Forever because your operating system doesn't meet the minimum specs to run

Just want to make sure you’ve seen this, in case it applies to your situation: World of Warcraft World of Warcraft: Forever GPU Requirements - WoW When World of Warcraft: Forever launches GPUs based on certain older graphics architectures that fall well below the game's minimum hardware requirements

Blizzcon darkmoon faire pets are now being scalped online

Unfortunately, codes for in-game items have always been a hotly traded commodity. I’m afraid Customer Support wouldn’t have any information about what may or may not be released from BlizzCon.

How can players who did not receive Umbral Champion speak with a CS representative?

I’m sorry, but you cannot. This is not something that Customer Support can assist with. All information available related to the Umbral Champion and related achievement can be found in the following Support Article.